cv997 Terms and Conditions

1. Definitions and Interpretations

The following terms are used with specific meanings in these terms and conditions:

• "cv997" or "Platform" refers to the cv997.cam website and all its associated services.
• "User" or "Member" refers to any person who holds a registered account on cv997.
• "Bet" refers to the amount wagered by a user on any game or sporting event.
• "Bonus" refers to various promotional benefits offered by cv997.
• "Wagering Requirement" refers to the condition specifying the amount that must be wagered in order to withdraw bonus funds.
• "KYC" refers to the identity verification process carried out in accordance with Know Your Customer procedures.

In this document, singular terms may also carry plural meanings and vice versa. Words such as "including", "for example" or similar expressions do not indicate limitation.

2. Eligibility and Age Requirements

The following eligibility conditions must be met to participate on the cv997 platform:

1. You must be at least 21 years of age or older. Use of this platform by minors is strictly prohibited.
2. You must be a valid Bangladeshi citizen or a person legally residing in Bangladesh.
3. You must have full legal capacity to carry out financial transactions.
4. You may not use this platform if there is any court order or legal restriction against you.
5. Employees, directors of cv997 or members of their families may not open an account.

cv997 reserves the right to verify a user's age at any time. The account may be suspended until verification is completed.

3. Account Registration

3.1 Registration Process

When opening an account on cv997, you must provide true, accurate and complete information. cv997 reserves the right to close an account and forfeit deposited funds if registration is done with false information.

• Each user may open only one account. Multiple accounts are strictly prohibited.
• If any account information changes, cv997 must be notified immediately.
• Your account password and login details must be kept completely confidential.
• Accounts may not be transferred or sold to anyone else.

3.2 Account Security

You are fully responsible for any unauthorized use of your account. If suspicious activity is detected, notify our support team immediately. cv997 is not liable for losses caused by unauthorized access to an account unless it results from cv997's own negligence.

4. Account Verification

cv997 reserves the right to verify a user's identity at any time, particularly in relation to withdrawal requests. The following documents may be requested for verification:

• A copy of the National Identity Card (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Proof of ownership of the payment method (verification of bKash, Nagad, Rocket or Upay number).

cv997 reserves the right to restrict account activity during the verification process. If verification fails or the required documents are not provided, the account may be permanently closed.

5. Deposits and Withdrawals

5.1 Deposit Terms

The following rules apply when depositing funds into cv997:

• Minimum deposit amount: ৳300 (per method).
• Accepted methods: bKash, Nagad, Rocket, Upay.
• Deposits may only be made from a payment account registered in your own name.
• Deposits made through third parties are strictly prohibited.
• Once a deposit is successfully processed, it will be reflected in your account.

5.2 Withdrawal Terms

The following rules apply when withdrawing funds:

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 1 hour.
• Withdrawals may only be made to the same payment method used for the deposit.
• Withdrawals may be on hold until verification is completed.
• The wagering requirement must be met before bonus funds can be withdrawn.

5.3 Transaction Liability

cv997 is not responsible for delays in transactions caused by technical issues or third-party service failures. However, in such situations our support team is committed to providing every possible assistance.

6. Bonuses and Promotions

6.1 Welcome Bonus

cv997 offers new members a 100% first deposit bonus of up to ৳5,000. To receive this bonus:

• A minimum deposit of ৳300 must be made for the first time after registration.
• A 15x wagering requirement must be met to withdraw the bonus (15 times the total of deposit plus bonus).
• The wagering must be completed within the designated period from the date the bonus is received.

6.2 General Bonus Terms

The following conditions apply to all bonuses and promotions:

• Each bonus applies only once and once per user.
• A bonus may not be used in combination with any other promotion unless specifically stated.
• cv997 reserves the right to modify, suspend or cancel any bonus offer at any time.
• If bonus fraud is suspected, cv997 reserves the right to investigate the account and cancel the bonus.
• Any attempt to withdraw a bonus without meeting the wagering requirement will be considered void.

7. Betting Rules

7.1 General Betting Rules

The following rules always apply when placing bets on cv997:

• A bet that has been confirmed cannot be changed or cancelled.
• Bets placed due to a technical error will be considered void and the stake will be refunded.
• For sports betting, cv997's decision on determining results will be considered final.
• Deliberately exploiting system vulnerabilities is prohibited.

7.2 Cricket and Sports Betting

Official match results apply to bets placed on BPL, IPL, T20 World Cup and other cricket tournaments. If a match is abandoned or incomplete, bets will be settled according to the applicable rules.

7.3 Casino Games

Results for slots, live casino and other games are determined by a Random Number Generator (RNG). All games are operated in accordance with fair play principles.

8. Prohibited Activities

The following activities are strictly prohibited on cv997:

• Opening or using an account while being a minor.
• Creating or operating multiple accounts.
• Placing bets in the name of or on behalf of a third party.
• Attempting to hack the system or exploit vulnerabilities.
• Using bots or automated software.
• Bonus fraud or bonus abuse.
• Participating in money laundering or illegal financial activities.
• Harassing other users of the platform.
• Operating an account using a false identity.

9. Account Suspension and Closure

9.1 Closure by cv997

cv997 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of terms and conditions.
• Suspicion of fraudulent activity.
• Provision of false information.
• Failure to complete verification.
• Participation in prohibited activities.

9.2 Closed by User

You can request to close your account at any time through the support team. All pending bets must be settled and verification completed before the account is closed. Any verified remaining balance will be refunded.

10. Responsible Gaming

cv997 firmly believes in responsible gaming. We request all our members to follow the points below:

• Treat gaming as entertainment, not as a source of income.
• Stay within your budget and do not bet what you cannot afford to lose.
• Set weekly or monthly limits for yourself.
• If you notice signs of gaming addiction, use our responsible gaming tools.

For more information on responsible gaming, visit our Responsible Gaming page.

11. Privacy & Data Protection

cv997 is committed to protecting your personal information. We use SSL encryption and advanced security technology. To learn more about how we collect, use, and protect your data, please read our Privacy Policy.

By registering, you agree that cv997 may process your information for the purposes of providing services, verification, and fulfilling legal obligations. Your information will never be sold to third parties.

12. Dispute Resolution

12.1 Complaints Process

If you have any complaint or dispute, please contact our support team first. Our 24/7 live chat support is available in Bengali. You can also reach us by email: [email protected].

12.2 Resolution Process

Upon receiving a complaint, cv997 will investigate and respond within a reasonable time. In the case of a dispute, cv997's decision will be considered final, unless a clear technical error is proven.

All disputes will be resolved on the basis of good faith. User satisfaction is our priority.

13. Changes to Terms

cv997 reserves the right to change these terms and conditions at any time. In the event of changes:

• Users will be notified as early as reasonably possible before any significant changes.
• Updated terms and conditions will take effect from the date they are published on the website.
• Continuing to use the platform after changes means accepting the new terms and conditions.
• If you do not agree to the new terms and conditions, you may request to close your account.

The latest terms and conditions will always be available on this page. Regular visits are recommended.

14. Limitations & Disclaimers

14.1 Limitation of Liability

cv997 is not liable for the following:

• Losses caused by internet connection disruptions.
• Delays or issues caused by third-party payment providers.
• Losses caused by the user's own negligence.
• Losses caused by unforeseen technical issues, provided cv997 has taken reasonable steps.

14.2 Service Availability

cv997 does not guarantee uninterrupted availability of the service. The service may be temporarily unavailable due to maintenance, upgrades, or unforeseen reasons. In such situations, cv997 will attempt to restore the service as quickly as possible.

14.3 Acknowledgement

By using the cv997 platform, you acknowledge that online gaming is a financially risky activity and that you are voluntarily accepting this risk. cv997 does not guarantee any winnings.